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Large organisations – whether corporations or public institutions – face the same challenge: building services that don't just work, but last. Service design is more than optimising individual touchpoints. It's about solutions across the entire customer journey and about organisational change. And, ultimately, about a bigger question: how can business and government be designed around […]
In its commitment to advancing the global glass industry, Şişecam launched the Şişecam Glass Symposium in 1985. Over the following 40 years, the symposium steadily evolved into an international event, attracting hundreds of distinguished participants from both industry and academia. As one of Europe’s premier platforms for glass science and technology, the Şişecam Glass Symposium has been organized simultaneously with the International Commission […]
The Service Design Network has announced that registration for the Service Design Global Conference 2026(SDGC26) is officially open! In 2026, they are bringing the international Service Design community to Germany, gathering both in-person in Wiesbaden, in the vibrant Frankfurt RheinMain region, and online for our virtual attendees. "We are especially proud to organize this landmark event in […]
