In an era of rapid technological evolution, the wave of artificial intelligence has swept across all industries, from intelligent manufacturing to financial services, from healthcare to daily life, redefining the boundaries of efficiency and possibility. We clearly see that the instrumental rationality of purely pursuing efficiency and functionality is hitting the ceiling of user experience. As users begin to expect to be understood, respected, and even cared for, a more fundamental question emerges: how can we preserve and revitalize the warmth of humanity within intelligent systems? This is not only a technological challenge, but also a core issue that all product builders, business decision-makers, operations managers, and technological innovators must collectively address.

The theme of the IXDC2026 International Experience Design Conference has been revealed: Human-Machine Symbiosis: Creating Intelligent Experiences with Warmth.

WDO Member: IXDC – International Experience Design Conference